IT Services
Information Technology (IT) has become an undeniably critical component of all business operations. Your business success depends on your IT infrastructure. Chronicle's IT Services provide you with a proactive support model that not only keeps your network running effectively and efficiently, but it helps you reach your business goals.
While you focus on your core business, Chronicle provides you with an enterprise level IT department for less than it would cost you to manage your IT in house. Our “Virtual IT Department” gives you access to a comprehensive suite of tools and processes that normally have been available only to the largest companies.
We offer our services through three different engagement models:
- Managed Services: A fixed-fee recurring arrangement, based on the number of computers and servers, that includes ongoing maintenance and unlimited technical support for your entire IT infrastructure.
- Hourly Services: IT Services billed hourly based on time and materials, or predefined as part of an implementation project.
- Consulting Services: Beginning with an initial needs assessment, we provide long-term continuity to your organization by understanding the depth of your business and playing an ongoing advisory role.

Our Systems Management Platform provides automation, monitoring, alerting, and reporting capabilities to proactively manage and care for your entire IT infrastructure. The platform is hosted in a secure, world-class data center where it works 24x7 to monitor and manage the health of your PC, networks, and servers.
